Kontaktinformationen
# Company and Contact Information
**Last updated: August 24, 2026**
Welcome to **Motus Nordic Door Solutions ApS**.
On this page you will find our company information and contact information. If you have any questions about our products, an existing order, payment, delivery, returns or refunds, please feel free to contact us.
## Company Information
**Trade Name:** Motus Nordic Door Solutions ApS
**Company Name:** Motus Nordic Door Solutions ApS
**Company Form:** ApS
**Country:** Denmark
**Registration Date:** 12.03.2003
## Company Address
**Motus Nordic Door Solutions ApS**
Nokiavej 1
8700 Horsens
Denmark
This address is our stated company address.
If you wish to return an item, please follow the instructions in our **Returns and Refunds Policy** and contact us before returning the item.
## Contact Information
You can contact our customer service via email or phone.
**Email:** [hirona4152@gmail.com](mailto:hirona4152@gmail.com)
**Phone:** +45 27 64 91 38
We strive to respond to customer inquiries as quickly as possible.
If your inquiry concerns an existing order, please include your **order number** so that we can more easily identify the order and process your inquiry.
## Customer Service
You can contact us regarding, among other things:
* Products and product information
* Orders and payment
* Order confirmations
* Shipping and delivery
* Package tracking
* Delivery problems
* Order change or cancellation
* Returns and exchanges
* Refunds
* Damaged items
* Defective items
* Incorrectly delivered items
* Other questions regarding our webshop
Contact:
**Email:** [hirona4152@gmail.com](mailto:hirona4152@gmail.com)
**Phone:** +45 27 64 91 38
## Orders
If you have already placed an order and would like assistance, please contact us with:
* Your name
* Your order number
* The email address used to place the order
* A brief description of your inquiry
If your inquiry concerns a damaged, defective or incorrectly delivered item, we may also ask for relevant pictures of the item and packaging.
## Shipping and Delivery
Information about:
* Delivery areas
* Delivery costs
* Processing time
* Estimated transit time
* Tracking
* Delays
* Customs and imports
* Lost or missing packages
can be found in our **Shipping Policy**.
If you have questions about a specific shipment, you can contact us at:
**Email:** [hirona4152@gmail.com](mailto:hirona4152@gmail.com)
**Phone:** +45 27 64 91 38
Remember to include your order number and any tracking number.
## Returns and refunds
Information about our:
* Returns period
* Right of withdrawal
* Return conditions
* Return costs
* Exchanges
* Damaged or defective goods
* Refunds
can be found in our **Returns and refunds policy**.
If you wish to return an item, please contact us before sending the item back:
**Email:** [hirona4152@gmail.com](mailto:hirona4152@gmail.com)
**Phone:** +45 27 64 91 38
## Privacy and Personal Data
Information on how we collect, use, store and process personal data can be found in our **Privacy Policy**.
If you have any questions about the processing of your personal data or wish to exercise relevant data protection rights, please contact:
**Email:** [hirona4152@gmail.com](mailto:hirona4152@gmail.com)
## Terms of Service
The use of our webshop and the purchase of products are subject to our current **Terms of Service** and relevant policies available on the website.
Your non-negotiable rights as a consumer are not affected by our webshop policies.
## Registration information
**Company name:** Motus Nordic Door Solutions ApS
**Company form:** ApS
**Registration date:** 12.03.2003
**Country:** Denmark
A CVR number or VAT number is not provided on this page, as this information has not been made available for use in this text.
The registration date **12.03.2003** is not a CVR number or VAT number.
## General contact information
**Motus Nordic Door Solutions ApS**
Nokiavej 1
8700 Horsens
Denmark
**E-mail:** [hirona4152@gmail.com](mailto:hirona4152@gmail.com)
**Phone:** +45 27 64 91 38
**Registration date:** 12.03.2003
If you are contacting us regarding an existing order, please include your order number so that we can process your inquiry more efficiently.