AGB

Terms of Service

Last Updated: August 31, 2026

Welcome to gdlupo.

These Terms of Service (“Terms”) govern your access to and use of the gdlupo online store, including all information, products, services, features, and functionality made available through our website.

The gdlupo online store is operated by:

Motus Nordic Door Solutions ApS
Nokiavej 1
8700 Horsens
Denmark

CVR Number: 27061672
P-number: 1009756198
Registration Date: March 12, 2003
Email: hirona4152@gmail.com
Phone: +45 58 24 71 36

Throughout these Terms, the words “we,” “us,” and “our” refer to Motus Nordic Door Solutions ApS.

By visiting our website, purchasing a product, creating an account, or otherwise using our services, you agree to these Terms and any policies referenced herein.

Nothing in these Terms is intended to exclude, restrict, or limit mandatory rights available to consumers under applicable Danish or European Union law.

1. Online Store Operator

The online store gdlupo is operated by:

Motus Nordic Door Solutions ApS

Registered Business Address:
Nokiavej 1
8700 Horsens
Denmark

CVR Number: 27061672
P-number: 1009756198
Registration Date: March 12, 2003

Customer Service Email: hirona4152@gmail.com
Customer Service Phone: +45 58 24 71 36

Motus Nordic Door Solutions ApS is the contracting business for purchases made through the gdlupo online store unless expressly stated otherwise.

2. E-Commerce Platform

Our online store is powered by Shopify, which provides the technical e-commerce infrastructure used to operate our website and offer products and services online.

Shopify provides the platform but does not replace Motus Nordic Door Solutions ApS as the seller of products purchased from our store.

Your purchase contract is entered into with Motus Nordic Door Solutions ApS, unless expressly stated otherwise.

3. Eligibility and Customer Information

To make purchases through our online store, you must have the legal capacity required to enter into the relevant transaction under applicable law.

When placing an order, you agree to provide accurate, current, and complete information.

This may include:

  • your full name;

  • email address;

  • telephone number;

  • billing address;

  • shipping address; and

  • payment information.

You are responsible for ensuring that the information provided during checkout is accurate.

Incorrect delivery or contact information may result in delays or an inability to complete delivery.

4. Customer Accounts

If our online store allows customer accounts, you are responsible for maintaining the confidentiality and security of your account credentials.

You should notify us if you reasonably believe that your account has been accessed without authorization.

You may not:

  • create an account using false information;

  • impersonate another person;

  • use another customer's account without authorization; or

  • use an account for fraudulent or unlawful purposes.

5. Product Information

We aim to provide accurate, clear, and up-to-date information regarding the products offered through our online store.

Product pages may contain information regarding:

  • product characteristics;

  • specifications;

  • dimensions;

  • compatibility;

  • included components;

  • product images;

  • availability;

  • price; and

  • other relevant details.

Customers should review the applicable product page before placing an order.

6. Product Images and Appearance

We make reasonable efforts to display product images and colors accurately.

However, the actual appearance of a product may vary slightly due to factors such as:

  • screen settings;

  • display technology;

  • browser settings;

  • lighting;

  • photography; and

  • normal manufacturing variations.

Such minor differences do not affect any statutory rights you may have if a product is materially different from its description or otherwise does not conform to the contract.

7. Product Availability

Products are offered subject to availability.

We may update product availability or discontinue products where reasonably necessary.

If a product becomes unavailable after you have placed an order and we cannot fulfill the order, we will contact you where appropriate.

If payment has already been collected for an order that cannot be fulfilled, the relevant amount will be refunded in accordance with applicable law.

8. Orders

When you submit an order, you are offering to purchase the products selected during checkout.

After placing an order, you may receive an electronic confirmation acknowledging receipt of the order.

An order may be rejected or cancelled where reasonably necessary, including in cases involving:

  • unavailable inventory;

  • obvious pricing errors;

  • incorrect product information;

  • unsuccessful payment;

  • suspected fraud;

  • incorrect delivery information;

  • legal restrictions; or

  • circumstances that make fulfillment impossible.

If we cancel an order after receiving payment, we will refund the applicable amount using the appropriate payment method.

9. Order Information

Before submitting your order, please review:

  • products;

  • quantities;

  • product variants;

  • prices;

  • billing information;

  • delivery information;

  • email address; and

  • telephone number.

Please contact us as soon as possible if you notice an error after placing an order.

We cannot guarantee that an order can be modified after it has entered the processing or shipping stage.

10. Prices

The applicable product price will be displayed on our online store and during checkout.

Prices may change from time to time.

A price change does not normally affect an order that has already been validly accepted, subject to obvious errors and applicable law.

Any applicable taxes, shipping charges, or other mandatory costs will be displayed or otherwise communicated in accordance with applicable requirements.

We do not intend to charge customers undisclosed mandatory fees.

11. Payment

Available payment methods are displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payments may be processed through Shopify and/or independent payment service providers.

Payment providers may apply their own terms, security procedures, fraud-prevention measures, and privacy policies.

If payment authorization fails, we may be unable to process your order.

12. Taxes, Duties, and Other Charges

Any applicable taxes, duties, shipping charges, or other mandatory charges will be handled according to the information provided on our website, at checkout, and applicable law.

Customers should be able to review the applicable total price before completing an order.

Information presented in our Shipping Policy and checkout concerning shipping charges, taxes, or duties forms part of the purchasing information applicable to the order.

13. Shipping and Delivery

Orders are processed and delivered according to the shipping information published in our Shipping Policy and any applicable information shown during checkout.

Delivery estimates may depend on factors including:

  • destination;

  • order processing time;

  • carrier;

  • public holidays;

  • weather;

  • customs procedures, where applicable;

  • transportation disruption; and

  • other circumstances outside our reasonable control.

Estimated delivery times are estimates unless a particular delivery date is expressly guaranteed.

If you experience a significant delivery problem, please contact:

Email: hirona4152@gmail.com
Phone: +45 58 24 71 36

Nothing in this section limits mandatory consumer rights relating to delivery.

14. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping information, please contact us immediately.

We will attempt to correct the information where reasonably possible, but changes may not be possible after an order has been shipped.

15. Order Tracking

Where tracking is available for an order, relevant tracking information may be provided after shipment.

Tracking availability and updates may depend on the carrier.

If tracking information appears incorrect or has not updated for an extended period, please contact us at hirona4152@gmail.com.

16. Returns

We offer a 30-day return policy, subject to the conditions described in our Return and Refund Policy.

Customers generally have 30 calendar days after receiving an eligible product to contact us and request a return under our voluntary return policy.

To request a return, contact:

Email: hirona4152@gmail.com
Phone: +45 58 24 71 36

Please do not return products without first contacting us and receiving the appropriate return instructions.

17. Return Address

Unless different instructions are provided for a particular return, approved returns should be sent to:

Motus Nordic Door Solutions ApS
Nokiavej 1
8700 Horsens
Denmark

Please contact us before returning a product so that we can confirm the return procedure and applicable address.

Return eligibility, return shipping costs, exclusions, and other requirements are explained in our Return and Refund Policy.

18. EU 14-Day Right of Withdrawal

If you are an EU consumer and your purchase is covered by applicable distance-selling legislation, you generally have a statutory right to withdraw from your purchase within 14 days without providing a reason, subject to applicable exceptions.

The withdrawal period generally begins on the day when you, or a third party designated by you other than the carrier, physically receives the goods.

To exercise this right, you must clearly inform us of your decision before the applicable withdrawal period expires.

Contact:

Motus Nordic Door Solutions ApS
Nokiavej 1
8700 Horsens
Denmark

Email: hirona4152@gmail.com
Phone: +45 58 24 71 36

Our voluntary 30-day return policy does not reduce or replace any applicable statutory right of withdrawal.

19. Return Shipping Costs

For change-of-mind returns made under our voluntary return policy, customers are generally responsible for the direct cost of returning the product unless otherwise stated or required by applicable law.

If you receive a product that is:

  • defective;

  • damaged;

  • incorrect;

  • incomplete; or

  • materially different from what you ordered,

please contact us before returning the product.

We will provide instructions and determine the appropriate remedy and handling of return shipping costs in accordance with applicable law.

20. Refunds

Refunds are handled according to our Return and Refund Policy and applicable consumer law.

After receiving an eligible return, we may inspect the product before approving the refund.

Approved refunds will generally be issued to the original payment method.

We aim to process approved refunds within 10 business days.

Banks, card issuers, and payment providers may require additional time before a refund appears in your account.

If more than 15 business days have passed after we confirmed approval of your refund, please contact:

hirona4152@gmail.com

21. Damaged, Defective, or Incorrect Products

Please inspect your order after receiving it.

If a product arrives damaged, defective, incomplete, or incorrect, contact us as soon as reasonably possible.

Please provide:

  • your order number;

  • a description of the issue; and

  • relevant photographs where appropriate.

Depending on the circumstances and applicable law, an appropriate remedy may include:

  • repair;

  • replacement;

  • exchange;

  • price reduction; or

  • refund.

Nothing in these Terms limits mandatory statutory rights relating to defective or non-conforming goods.

22. Cancellations

If you wish to cancel an order before shipment, please contact us as soon as possible:

Email: hirona4152@gmail.com
Phone: +45 58 24 71 36

Please include your order number.

We will attempt to cancel the order if it has not yet entered a stage where cancellation is no longer reasonably possible.

If the order has already been shipped, you may need to follow our applicable return or statutory withdrawal procedure.

23. Intellectual Property

Content available through our online store, including applicable:

  • text;

  • graphics;

  • photographs;

  • product descriptions;

  • designs;

  • videos;

  • logos;

  • icons; and

  • other content,

may be protected by copyright, trademark, or other intellectual property rights.

Such content may belong to Motus Nordic Door Solutions ApS, our licensors, suppliers, or other applicable rights holders.

You may not reproduce, distribute, modify, publish, commercially exploit, or otherwise use protected content without appropriate authorization, except where permitted by applicable law.

24. Third-Party Services

Certain functions of our online store may rely on third-party service providers.

These may include:

  • Shopify;

  • payment processors;

  • shipping providers;

  • analytics services;

  • security providers; and

  • other technical service providers.

Third-party services may be subject to their own terms and privacy policies.

Nothing in these Terms creates responsibility for an independent third party beyond what is required by applicable law.

25. Third-Party Links

Our website may contain links to websites or services operated by independent third parties.

We do not control independent third-party websites.

Before providing personal or payment information to a third party, you should review its applicable:

  • terms;

  • privacy policy;

  • return policy; and

  • other relevant information.

26. Privacy

Personal information processed in connection with our online store is handled according to our Privacy Policy and applicable data protection laws.

Depending on how you use our services, this may include information necessary for:

  • order processing;

  • payment;

  • shipping;

  • customer service;

  • returns;

  • refunds;

  • security;

  • fraud prevention; and

  • account administration.

Please review our Privacy Policy for more information regarding how personal information is collected and processed.

27. Customer Reviews and Feedback

If you submit a product review, comment, photograph, suggestion, or other content, you must have the right to provide that content.

Submitted content must not:

  • violate applicable law;

  • infringe third-party intellectual property rights;

  • violate another person's privacy rights;

  • contain malicious software;

  • contain fraudulent information; or

  • be knowingly false or misleading.

We may moderate content where reasonably necessary and permitted by applicable law.

We do not require customers to submit only positive reviews.

28. Errors and Inaccuracies

Despite reasonable efforts to maintain accurate information, our website may occasionally contain errors or omissions relating to:

  • product information;

  • availability;

  • prices;

  • specifications;

  • shipping information;

  • delivery estimates; or

  • other website content.

We may correct errors when identified.

If an error materially affects an existing customer order, the matter will be handled in accordance with applicable consumer law.

29. Prohibited Uses

You may not use our website or services for unlawful or abusive purposes.

Prohibited conduct includes:

  • fraud or attempted fraud;

  • phishing;

  • distributing malware;

  • unauthorized access;

  • interfering with website security;

  • unlawfully collecting personal information;

  • infringing intellectual property rights;

  • impersonating another person;

  • using false payment information; or

  • otherwise using the service in violation of applicable law.

We may restrict access where reasonably necessary in response to material misuse.

30. Service Availability

We aim to keep our online store reasonably available and functional.

However, access may occasionally be interrupted because of:

  • maintenance;

  • technical problems;

  • hosting issues;

  • security incidents;

  • network problems; or

  • circumstances outside our reasonable control.

Nothing in this section limits rights that cannot legally be excluded.

31. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

In particular, nothing in these Terms limits:

  • mandatory consumer rights;

  • liability that cannot legally be excluded; or

  • statutory remedies available for defective or non-conforming goods.

To the extent permitted by applicable law, we are not responsible for indirect or unforeseeable losses that were not reasonably foreseeable when the contract was entered into.

32. Statutory Consumer Rights

These Terms do not limit mandatory rights available to consumers under applicable Danish or EU consumer protection law.

Depending on the circumstances, these rights may concern:

  • product conformity;

  • defective products;

  • delivery;

  • cancellation;

  • statutory withdrawal;

  • returns;

  • refunds;

  • repair;

  • replacement; and

  • other statutory remedies.

If any provision of these Terms conflicts with mandatory applicable consumer law, the mandatory legal provision will prevail.

33. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally possible.

The remaining provisions will continue to apply.

34. No Waiver

If we do not immediately enforce a provision of these Terms, this does not necessarily constitute a waiver of that provision or any related right.

35. Governing Law

These Terms are governed by and interpreted in accordance with Danish law, subject to applicable mandatory consumer protection rules.

If you are a consumer residing in another EU or EEA country, these Terms do not deprive you of mandatory consumer protections that apply to you under applicable law.

36. Changes to These Terms

We may update these Terms from time to time to reflect changes in:

  • our services;

  • business operations;

  • website functionality;

  • technology;

  • legal requirements; or

  • regulatory requirements.

The current version will be published on our website with its applicable Last Updated date.

Changes will not retroactively remove mandatory rights arising from purchases already completed.

37. Related Store Policies

These Terms should be read together with other policies made available through the gdlupo online store, including our:

  • Return and Refund Policy;

  • Shipping Policy;

  • Privacy Policy; and

  • other applicable consumer information.

If mandatory applicable law conflicts with any provision of these policies, mandatory law will prevail.

38. Contact Information

If you have questions about these Terms, our products, your order, shipping, returns, refunds, or other customer service matters, please contact us:

Motus Nordic Door Solutions ApS

Registered Address:
Nokiavej 1
8700 Horsens
Denmark

CVR Number: 27061672
P-number: 1009756198
Registration Date: March 12, 2003

Store Name: gdlupo
Email: hirona4152@gmail.com
Phone: +45 58 24 71 36

When contacting us regarding an existing order, please include your order number so that we can locate the order and respond more efficiently.